Class 2007
Area Entrepreneurs Selected for Induction into the Class of 2007 of the Western Mass. Entrepreneurship Hall of Fame at Springfield Technical Community College
Six individuals or organizations from the past or present of this region have been selected for induction into the Class of 2007 of the Western Massachusetts Entrepreneurship Hall of Fame, located at the Andrew M. Scibelli Enterprise Center in the Springfield Technical Community College Technology Park.
The announcement was made at a May 22 reception at the Colony Club in downtown Springfield.
The formal induction will take place on Thursday, Oct. 4, with an induction banquet at the Log Cabin Banquet and Meeting House in Holyoke.
The Entrepreneurship Hall of Fame was created in 2000 to recognize the entrepreneurial heritage of Western Massachusetts, honoring individuals and organizations who have become part of that heritage, and to raise money to support programs that will foster future generations of entrepreneurs.
Proceeds from the banquet are used to support STCC’s entrepreneurship programs in Western Mass., including the YES! (Young Entrepreneurial Scholars) program, which serves more than 1,000 young men and women in two dozen area high schools, as well as the Community Foundation of Western Mass. student business incubator.
The members of the Class of 2007 are:
- Theodor Seuss Geisel (Dr. Seuss), children’s book author;
- The Falcone Family, founders and owners of the Rocky’s Hardware chain;
- Charles and George Merriam, founders of the G&C Merriam Co., which became Merriam-Webster;
- The Bassett Family, founders and owners of the Bassett Boat Co.;
- The Gordenstein Family, founders and owners of Broadway Office Interiors; and
- The Roberts Family, founders and owners of F.L. Roberts & Company.
Theodor Seuss Geisel (Dr. Seuss)
He created some of the most unforgettable characters in children’s literature — the Lorax, Yertle the Turtle, Horton the Elephant, The Grinch, and of course, the Cat in the Hat.
But Theodor Seuss Geisel, or Dr. Seuss, as the world would come to know him, did much more that. He redefined a genre, children’s literature, by insisting that books need not merely educate: they could also entertain. And he also showed that the word entrepreneur needn’t be saved exclusively for captains of industry; it could also be applied to writers and artisans.
While Geisel, a Springfield native, made his mark with strange creatures from far-away places, he actually started with a different kind of monster; one of his first jobs was with the Standard Oil Company, for which he drew grotesque, enormous insects to help that company sell a pesticide called Flit. During World War II, Geisel drew editorial cartoons that attacked American isolationism and later made documentary films about Hitler and the Japanese war effort.
But he is of course best known for his children’s books, which started with And to Think I Saw It on Mulberry Street. Seuss continued writing children’s books, such as The 500 Hats of Bartholomew Cubbins, Horton Hatches the Egg, and others, before his breakthrough in 1957 called The Cat in the Hat. Using only 223 different words, he crafted a rhyming masterpiece still regarded by many critics as the best, and most important, children’s book ever written.
Geisel would go on to write more than 50 children’s books, published in 20 languages, selling more than 200 million copies. Many of them have been turned into television shows, and, more recently movies. Geisel, who died in 1991, lives on through the characters he created — many of then immortalized, along with the artist himself, in a statue garden in the Quadrangle that brings hundreds of people to Springfield every year.
The Cat in the Hat -- the character -- turned 50 this year, a milestone that was celebrated in March in ceremonies at the Springfield City Library.
The Falcone Family
The name Rocky’s has been part of the Pioneer Valley lexicon for 81 years now.
It has become synonymous with good customer service and a friendly retail environment. But there are some other words for which that corporate name would be a synonym — perseverance, imagination, and entrepreneurship. Indeed, while many small, family-owned hardware chains went out of business when the giant big-box retailers invaded the region in the early 90s, Rocky’s is still here.
Better than that, it is growing — expanding its reach geographically with stores across Massachusetts and now beyond, and diversifying into commercial real estate with projects like the East Longmeadow Center Plaza, a mix of retail, office, hospitality, and municipal facilities.
It all started in 1926, when Rocco (Rocky) J. Falcone opened a small hardware store at the corner of Main and Union Streets in downtown Springfield. A few years later, he took a second entrepreneurial risk; knowing that people needed to use power tools but couldn’t afford them, he started a rental business that thrived for decades. He later opened a second hardware store in Springfield.
Rocky’s is a family business, and each generation has taken the company to a higher level. In 1966, Jim Falcone took over after his father passed away, and eventually took the Rocky’s name beyond Springfield and into many surrounding communities while forging a national affiliation with the ACE Co-op.
It was the third generation of the family, especially Rocco II, that created a survival plan for the company when Home Depot and Lowe’s arrived on the scene. Instead of surrendering, as other chains did, Rocky’s dug in, redecorating its stores, making them cleaner, brighter and even more customer friendly. The strategy was simple: concede some of the decorating, home improvement, and major appliance aspects of the business to the huge chains, and step up in the areas in which it could compete. And Rocky’s has thrived with that model.
In recent years, the company has added many stores — it is now up to more than two dozen — and it has diversified into commercial estate, a division led by Jayson Falcone, with the East Longmeadow complex and many other projects on the drawing board.
The Falcone family was recently recognized by BusinessWest magazine as its ‘Top Entrepreneur for 2006.’
George and Charles Merriam
It’s one of the most repeated phrases in education, journalism, and politics.
“According to Webster …” it starts, and people have filled in the blank with hundreds, if not thousands of different words.
Those now managing one of Springfield’s most famous, but also quiet, companies, would prefer that speech-givers amend that phrase slightly and say, ‘According to Merriam-Webster. That’s because there are many dictionaries that borrow the name Noah Webster, known as the creator of America’s first dictionary — A Compendius Dictionary of the English Language. But Merriam-Webster is the only one that has direct ties to that pioneer in lexicography.
Charles and George Merriam, who grew up in their father’s printing office in West Brookfield, Mass., opened a printing and book-selling shop in Springfield in 1831 called G. & C. Merriam Co. They inherited the Webster legacy when they purchased the unsold copies of the 1841 edition of An American Dictionary of the English Language, Corrected and Enlarged from Webster’s heirs after the great man’s death in 1843. At the same time, they secured the rights to create revised editions of that work.
The two, who are credited with popularizing, or democratizing the dictionary, thus began a publishing tradition that has given the world some of the most famous dictionaries ever made, including the groundbreaking Webster’s Third New International Dictionary, Unabridged, or simply Webster’s Third, in 1961, and the popular Collegiate, now in its 11th edition, which was introduced in 1898.
Today, while researchers and editors continue the ongoing process of adding to the dictionary and refining definitions, they are also delivering the dictionary in ways Noah Webster may not have imagined — then again, he was a visionary. Today, people can check spellings, definitions, and usage via Web sites, CD ROMs, portable hand-held devices, and even their cell phones.
While research and development continues on new ways to bring the dictionary to users, editors also continue to add new words. Among the latest additions to the Collegiate: ringtone, phishing, bird flu, cybersecurity, text messaging, and google.
The Gordenstein Family
It all started when seven brothers decided to go into business together.
The year was 1910, the brothers were from the Gordenstein family, and the venture was called Broadway Office Supply. The company made deliveries on Indian Motocycles, and supplied businesses with everything from paper to safes to slide rules.
The traditional business office and the technology used in it have changed considerably since World War I, and Broadway has changed right along with it. The company now handles office furniture and interior design work, which led to a name change to Broadway Office Interiors. The mix of services has also changed; in addition to selling office furniture and accessories, the company also assists businesses with making workspaces ergonomically correct, while also conducive to effective communication between people and departments.
Today, Broadway is led by Ron Gordenstein, the third-generation president of the company, who continues to expand and diversify the business, mixing extensive lines of office furniture with a growing office design component that uses state-of-the-art software to help businesses design their spaces and then see what they’ll look like before any furniture is moved.
Talking about the past, Gordenstein has said that the name Broadway was chosen in 1910 because at the time, Broadway was king and the seven brothers wanted to stress that their company had star power. And for a time, the company was actually located on Springfield’s Broadway.
Today, the street address, the company’s name, and its overall mission have changed. But the focus on the customer hasn’t, and that’s why this company is still going strong in this, its 97th year.
The Bassett Family
Today, Bassett Boat is one of the Northeast’s leading dealers of Sea Ray boats, and is also one of the largest women-led businesses in Massachusetts.
But to say it had humble beginnings would be an understatement.
It was in 1943, as World War II was at its height, that Louis Bassett Sr. started a business selling bait — shiners he netted in the Connecticut River. Bassett and his wife, Norma, would later diversify into small rowboats, made for fishermen and, eventually, a broad range of customers including many state parks. How that business would become one of the region’s leading dealers of recreational boats is an inspiring story that involves two generations of the Bassett family.
It was Louis and Norma Bassett who grew the business, made it into one of the region’s first dealers of Sea Ray boats, and established dealerships in Springfield, Westbrook, Conn, and Warwick, R.I., as well as a large service center in Ludlow. It was their daughter, Diane Bassett Zable who came back to Springfield from the family’s Connecticut location in 1992, after her father died, to take the helm of the Springfield dealership, located near the North End Bridge.
Bassett Zable has led the company to designation as a master Sea Ray dealership, with sales of more than 300 boats a year, or nearly $30 million in annual sales. She has also found what seems like a permanent home on the list of the largest women-run businesses in Massachusetts, as compiled by Center for Women’s Leadership at Babson College and the Commonwealth Institute.
Bassett Zable and her husband, Paul Zable have charted an aggressive course for the company, and they’ve encountered some rough seas — including a few recessions and a luxury tax, repealed years ago, that put some dents in leisure boat sales.
They’ve survived all that, and have guided the company to steady growth since.
The Roberts Family
They call him “Grandpa Frank.”
That’s how members of the third generation to run another family business in the Class of ’07 refer to F.L. Roberts, the man who started it all and whose initials now grace dozens of convenience stores, car washes, and Jiffy Lubes in Massachusetts and Connecticut.
F.L. Roberts & Company was started in 1920 as an automotive and tire store at the corner of Main and Adams Streets in Springfield. Texaco motor oils and gasoline pumps were added soon after opening the first store, and by the mid ‘30s, there were 15 more stations in Springfield and surrounding communities.
Along with geographic expansion came diversity, a process helped along by the next generation in the family, Frank Roberts’ son Abbott. In the 1940s and 50s, he expanded both the fuel and motor oil components of the business, and made F.L. Roberts part of the local business landscape.
By the 1970s, that name was being seen in more places, and over the doors of many types of businesses. By then, third-generation members Steve and Seth Roberts had opened new businesses that would complement gas stations and convenience stores. These included a chain of car washes, a chain of quick-lube facilities, two diners, and even a small hotel and a discount tobacco shop. In the late ‘80s, the company’s principals embarked on several commercial real estate developments, including a complex in Springfield’s North End, and the Riverdale Shops in West Springfield.
Today, F.L. Roberts and Company is still a family-owned business. It has expanded to more than 500 employees and more than 70 sites. The locations look much different than the one Mr. Roberts started with, 87 years ago, but the mission remains the same — to serve the motoring public. The fact that F.L. Roberts is now a household name speaks to how well they’ve accomplished that mission.
Today, there are several members of the fourth generation of the Roberts family now working for the company, which continues to extend its reach in Massachusetts and Connecticut.
Steering Committee
The chairperson of the 2007 Entrepreneurship Hall of Fame steering committee is Andrew M. Scibelli, President Emeritus of Springfield Technical Community College. Named BusinessWest’s Top Entrepreneur for 1999, he led the team that created the Technology Park at STCC, located in the former Digital Equipment complex, and later, the Enterprise Center. Upon his retirement in 2004, the college renamed the Enterprise Center in his honor.
More than 450 civic and business leaders are expected to attend the Oct. 4 banquet. For more information on this year’s dinner event, contact Thomas A Goodrow, Vice President for Economic and Business Development; (413) 755-4500.